Information about the use of cookies

Cookies are required to use our Airshoppen service. We use cookies to store information about how you use our website so we can keep on improving our services. We use cookies for statistical purposes to optimize our site's content and features.

Continued use of this site indicates that you accept our cookie policy

Read more about the use of cookies here

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About Cookies

Airshoppen Taxfree

What are cookies?

A cookie is a file that is saved onto the hard drive of your computer, your smartphone or other IT devices. It makes it possible to collect data concerning your visit to a given website, any actions you perform there and can also allow that website to recognise your IP address (among other things) should you visit it again. Cookies include data that can be used by the website to optimise communication between you and your browser. In order to create the best possible overview of user behaviour in Airshoppen, we use cookies to collect information about your visit. The aim is to optimise the website and its functionality, including making it more user-friendly.

We also use data for statistical purposes in order to be able to make improvements to Airshoppen on the basis of detailed information about how the website is used and perceived. The data that we collect is only analysed statistically and entirely anonymously.

Airshoppen places great importance on privacy protection, which is why data is collected anonymously and cannot be used to identify users. We can only see your personal data when you log into Airshoppen.

When you log into Airshoppen, a cookie is stored on your computer which allows us to optimise your experience of the website. This includes saving you having to log in each time you visit a new page in Airshoppen.

If we collect your personal data, we do so exclusively to be able to respond to your questions or provide you with better service by having a better insight into your needs and interests, including delivering personalised website content and answers to specific questions.

Use of cookies for marketing purposes

In connection with our use of Google Analytics and cookies, Airshoppen has been configured to use remarketing, among other things for marketing initiatives online. These marketing initiatives include Display Advertising (e.g. remarketing or Google Display Network Impression Reporting) and you can opt out of seeing these online adverts at any time, or configure your preferences with regard to what adverts you want to see. You can do this by adjusting Google Ads Settings. For more information about this, please visit Google Analytics opt-out browser add-on.

In addition, we also use cookies for retargeting via Facebook. This means that you will see adverts from Airshoppen on Facebook after visiting the website. None of the data collected contains personal information, and our marketing materials do not give us access to your identity.

We use technology provided by Google Analytics to collect and store data about visitors to our websites. When you visit one of our websites, Google Analytics places one or several cookies on your device. This allows us to count the number of visitors to our websites as accurately as possible. Airshoppen owns the data collected by Google Analytics on our behalf, and Google Analytics undertakes to keep this data confidential on behalf of Airshoppen, and to refrain form disclosing information about your visit to Airshoppen to any third parties.

How to remove cookies

You can always prevent cookies being saved on your computer by changing your browser settings. Most browsers are set to accept cookies automatically. You can stop cookies being stored on your computer, or block them entirely, by adjusting your browser settings. Some browsers have a setting which, when selected, deletes cookies automatically once you leave a website. This function is called InPrivate in Internet Explorer version 8 or later; Incognito in Google Chrome version 10 and later; Private Browsing in Firefox version 3.5 and later; Private Browsing in Safari version 2 and later and Private Browsing in Opera version 10.5 and later.

A detailed guide on how this function works can be found under ‘Help’ in your browser window. You can delete cookies stored on your computer at any time.

Please note that if you opt to delete or block cookies through your browser's settings, you will not be able to shop online in Airshoppen. You will, however, always have the option to make purchases over the phone.

Changes to this declaration

This declaration was last updated in October 2017.

Questions

If you have any questions about this personal data policy, please send an e-mail to airshoppen@thomascookairlines.com or write to:

Airshoppen
Thomas Cook Airlines A/S
Copenhagen Airport South
Hangar 276
DK-2791 Dragør, Denmark