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Airshoppen Taxfree

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Technical updates will be made to the Airshoppen website between the hours of 02:00 - 04:00. Please note, that you might experience difficulties logging on and placing orders on the website during this time. We apologies for the inconvenience.

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Currently we are having problems receiving emails sent to Airshoppen Customer Service. Please, do not use the forms in the FAQ, or the email address airshoppen@thomascookairlines.com. Instead, send your inquiry directly to airshoppen@airshoppen.com. We apologies for the inconvenience.

Duty Free made easy



Airshoppen is a service for our guests that offers an easy and flexible Duty Free shopping experience. You can order when and where you want to and choose from 1,000+ international products from your favourite brands. You save up to 50% compared to high street prices, and the goods will be delivered to you onboard your flight. It’s easy and convenient.


Step 1

You log into Airshoppen with your booking number and flight date or with your flight details. You can find this information on your travel document. Choose your Duty Free items and place them in your basket for your outbound and/or homebound flight and pay online. You can log in and change your order up to 6 days before your flight (the precise time will appear in the top bar on the webshop, when you are logged in). 

Step 2

When we have closed for orders on your flight, we will pack your Duty Free items and ensure they are delivered to you on board.
You will receive items ordered for your outbound journey while on your way to your destination, and you will receive items ordered for your homebound journey while on the flight back home to the UK.





Welcome to Airshoppen

Firstly, I would like to welcome you to our web shop, where you can browse through 1,000+ products from your favourite brands including top-class skincare, sunglasses, enticing fragrances, children’s toys, jewellery, confectionary, gadgets and fine spirits.

Airshoppen has delivered Duty Free goods for more than 30 years, starting in Scandinavia and recently expanding into Germany and UK with great success. We offer a contemporary range of Duty Free goods, with great savings compared to recommended high street prices, and we are also cheaper than the airport!

So why wait? Shop now and have your purchases delivered directly to you on your flight – it’s easy, convenient and hassle-free. Have a nice journey and enjoy your stress-free shopping spree with Airshoppen!


Lars Bording, Director Group Travel Retail

Price Match Guarantee 

If you have bought and paid for an item with Airshoppen and you, against all expectation, find the same item cheaper in your UK departure airport, we will immediately refund you the price difference. Read more.

Delivery Guarantee

On the rare occasion that you are missing an item from your prepack-bag on board the plane, you have the opportunity to make use of our delivery guarantee. Read more.

Get more for less

When you buy spirits, perfumes and confectionary with Airshoppen you get big sizes for small prices. A bottle of spirits contains 1 litre instead of the usual 70 cl, our perfumes contain 50-100 ml instead of the 30 ml you often get in the store and our sweets are in much larger bags.

Warehouse

In our warehouse we have a dedicated team who work around the clock to ensure, that all our Airshoppen orders are packed and on time to reach their destination wherever in the world that may be. Fun fact: The team packs app. 2,500,000 prepack-items a year!